Featured Article from Software Licensing
How Software Vendors Can Help Channel Partners
It’s the start of a new year. And for many people that means it’s a good time to take stock of their situations. Consider what they’ve been doing right, and how they might improve.
If that you’re one of these people, a new Flexera Software blog offering suggestions on how to make your channel more successful might be helpful.
For example, it suggests that software vendors design their channel programs in a bottom-up configuration as opposed to a top-down one. That, Flexera Software notes, will ensure the program most accurately addresses the realities that channel partners and customers contend with every day.
The blog goes on to emphasize the importance of training partners on your entitlement management system. That way, they will be able to use it more effectively, and you will be able to track and measure performance of the channel, and manage the relationship between your organization, your various channel partners, and the end customers.
“Enable partners to act on behalf of their customers, but connect them to entitlements (in your entitlement manage system) and not to the customer,” blog author Nicole Segerer adds. “This way end customers can work with many partners without creating conflicts.”
Providing self-service options for channel partners and customers has also become table stakes, Segerer continues. For example, they should be provided with the tools to see who owns and manages what. Online portals can also enable customers to get their software, activate licenses, and maintain their data, or let your partners to do that stuff for them.
Finally, Segerer emphasizes the importance of communicating directly with end customers to keep them up-to-date on developments related to security patches, service packs, and other critical matters. That doesn’t detract from the efforts of your channel partners, Segerer explains, it supplements them to provide by your organization and theirs with greater opportunities.
Edited by Maurice Nagle
See For Yourself Why So Many Trust Flexera Software Solutions
Featured White Papers / eBooks
Report: Software Licensing 2016: Seismic Shifts - Shaky Foundations
Key Trends in Software Pricing & Licensing Survey - 2016 Report...
eBook: How Can You Monetize the Internet of Things?
This eBook provides 5 tips for leveraging your intelligent devices and apps to gain higher revenues, competitive advantages and lower costs as well as discusses software monetization and licensing use cases and success stories...
eBook: 10 Reasons to Buy a Purpose-built Software Monetization Solution
Read this eBook that arms you with 10 reasons to buy - and not build - that can be used to develop the business case for leveraging a commercial Software Monetization solution...
eBook: How Do I Transform My Hardware Business and Supply Chain Processes to Support a Software Business?
This eBook discusses the hardware to software shift, the changing business requirements for successfully managing a software business and provides guidance on next steps...
Featured Press Release
New Flexera Software/IDC Report: The Internet of Things, Intelligent Devices and Software Monetization Are Propelling the Third Industrial Revolution
A new survey report, The Third Industrial Revolution: Intelligent Devices, Software, and the Internet of Things, prepared jointly by Flexera Software and IDC, provides unique insights into how the third industrial revolution sweeping the global economy is being fueled by device manufacturers...
Featured Success Stories
- Siemens Building Technologies: Streamlines Inventory and Reduces Cycle Times with Flexera Software FlexNet Producer Suite